Frequently Asked Questions (Stallholders)
The market's Emergency Management Procedures (EMP) are in place for your reference. Please read and review before you start to trade.
The purpose of these procedures are to provide St Kilda Esplanade Markets with guidance on the management responses for a range of possible emergency scenarios to prevent harm to members of the public, stallholders and City of Port Phillip staff.
The EMP identified scenarios, which have been determined after examining the operations and hazards associated with the St Kilda Esplanade Markets:
Fire, Explosion or Smoke
Bomb Threat
Violence
Vehicle AccidentEmergency Warden Contact number is 0403 604 119
All traders at the market must read and agree to adhere to the Market Code of Conduct
The management of the St Kilda Esplanade Market is committed to ensuring stallholders and market staff are able to operate in an environment free from harassment by creating a Code of Conduct outlining acceptable behavior and defining unacceptable practices which will not be tolerated under any circumstances.
Breaches of the Code of Conduct are grounds for immediate dismissal from trading at the market.
Click here to read the Market Code of Conduct
Once you have been approved as a new stallholder, you can make a booking via the Returning stallholders page.
You can book as early as you like, even all your dates in for the year.
Our last bookings close on the Monday COB before a Market.
We will send you an invoice prior to your booking date.
Payment instructions are included on your invoice. All invoices must be paid prior to trading. Payments can be made using the following phone and internet banking codes:
Online
Online payments can be made via the City of Port Phillip's Payment Gateway. Please ensure you use the correct Account (Debtor) and Invoice numbers when paying online.BPAY
BPAY is available through your bank using phone or internet banking.
Biller code: 706812
Your reference number will appear on your first invoice (and is your ‘debtor’ number)Australia Post Billpay
Phone: 131816 (Mastercard or Visa accepted)
Biller code: 3060Please note: If we haven't received your payment by the Thursday prior to your booking date, you will not be allowed to trade.
Casual stallholders will be issued with a one-off General Permit Conditions and stall allocation will be listed weekly via an e-newsletter sent to all traders by Fridays.
To view or download a PDF map of our stall locations, please visit our Stall Map page.
A weekly e-newsletter is emailed to all stallholders every Friday.
Be sure to take the time to read it to see the comings and goings of the Market and to be kept up to date with any changes, updates etc. Any local events that may impact on the market are also included.
Casual stall allocation is listed and is the only way to find out who may be located next to you if you are a permanent stallholder.
General Sunday information to check
Please read over the anchor system information, remember to collect your equipment the morning of your first trade day- before you put up your marquee.
Also secure one marquee leg in to the anchor before you try and fully set it up. This will help to your marquee from flipping over in the wind.
- Call staff on arrival if you need to pick up your anchors 0403 604 119
- Use 15min parking bays for bump in /out only
- Move your car if needed and pay for your all day parking ticket. Note cost is subject to yearly CPI increase after 30 June.
- Make sure your marquee is always anchored in as soon as you set it up.
The Market Manager and or staff will be at the market every Sunday for the entire trade day from 7am.
If you have any information you would like to raise please send an email to the Esplanade inbox as Sunday is a busy day and hard for staff to talk to everyone.
All requests must be in writing and will be responded to during the week.
No. You will need to provide your own marquees and tables to trade.
Marquees
You will need to provide your own marquee(s), tables and stall set-up for the day. Being an outdoor market, we can experience severe gusts on the upper Esplanade. We recommend marquees with a wind rating hold of 70km/h minimum. We do not recommend using camping marquees as they aren't suited to strong winds.How do I get my anchor equipment?
Shelters (marquees and umbrellas) must be anchored every trade day to the Council installed anchor points either by eye bolt or cam ties as per installation guidelines. Each stall marking has x4 anchor points with a wind rating of up to 200kg per marquee leg. All other infrastructure must be secured or weighted to meet weather conditions.
New anchor equipment must be picked up from Market staff on Sunday morning as soon as you arrive on site at the market. Please call Sunday staff on 0403 604 119 to let them know you have arrived. Do not put your marquee up until you have your anchors..
Grub screws and eye bolt have initially been provided to stallholders free of charge, but costs will be charged for replacing lost or damaged stock.
Anchors/Weights
Anchor points are installed at each stall site and anchor screws will be provided by our market staff to secure your marquees. Please call them on the market mobile upon arrival – 0403 604 119. If your marquee can't fit our anchor screws, you will need to provide your own red- cam buckle straps to secure each leg of your marquee to the eye bolts we provide. These are available at most hardware stores.Instructions on how to anchor in have been prepared for you so please read over this information.
No. The Esplanade is not a powered site. You will need to bring your own generator/portable charges etc. if you require power. All must be tagged and tested.
All-day parking is available along the upper & lower Esplanade. If you are unable to secure a park near your stall, there are 15-minute parking bays that you can use to bump-in and out of. Please be mindful of the time limit as other traders may also need to use this space.
If you are unable to attend your booking, you must notify the Market Manager.
- Bookings are considered confirmed upon email request for dates;
- Once invoiced there is no refund offered to date changes.
- Our cancellation policy for casual stallholders is as follows,
- emails received at least 14 days before the market date, will receive a credit to move that on to another market.
- emails received between 8 - 13 days before the market date, will receive a credit to move that on to another market, however a $30 admin cancellation fee will apply.
- emails received within the week leading up to the market, there is no credit available. Invoice must be paid.
No. You can pay on a weekly basis for each of your confirmed dates. However, payment can only be made via B-pay.
Please make payment by COB Thursday prior to Sunday and email a copy of your receipt to esplanademarket@portphillip.vic.gov.au
Please note: If we haven't received your payment by the MONDAY prior to your booking date, you will not be allowed to trade.
We'd love you to become a permanent trader too! However we ask that all casual stallholders trial our market for a minimum of 4 dates before requesting a permanent status.
St Kilda Esplanade Market Charity Guidelines
The St Kilda Esplanade Market endeavours to support charitable and not for profit organisations, by providing fundraising areas for collections (at no charge). St Kilda Esplanade Market Authority will consider requests by charitable organisations on a case by case basis for special occasion and ad-hoc bookings.
Access to the market for charitable organisations will be offered, subject to:
- Alignment with St Kilda Esplanade Market brand and values
- Agreed market trading terms and conditions
- Agreed charity collections stall within the Market
- Collections limited to one charity and not for profit organisation per week
Bookings will be considered for approval on:
- A case by case scenario
- Special occasions considered relevant to our Market community (ie badge days, awareness raising)
Bookings may not be approved:
• On a periodic basis or repeat basis
• For signature collecting for petition purposes
• For political or religious causes
• For raffle ticket selling
• For sales of any products
Still have questions?
For additional enquiries, please contact the St Kilda Esplanade Market Management on (03) 9209 6634 or email esplanademarket@portphillip.vic.gov.au.